Lead Researcher, Tableau

Salesforce
San Francisco, Bellevue
Workplace: HybridFull timeUSD 172,500 - 260,100 annuallyFunction: Research & Scientific (R&D)Experience: 7+ yearsEducation: bachelorsSkills: ["Project management","Communication","Storytelling","Presentation","Collaboration","Mentorship","Ethical judgment"]

Lead research initiatives for Tableau, translating complex customer and data problems into actionable insights that shape product strategy, design, and development. Own study planning and execution, synthesize qualitative and quantitative findings into narratives, and partner with senior cross-functional leaders. Drive external feedback programs and events, and integrate AI tools to accelerate research while validating outputs for accuracy and upholding ethical research standards.

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FursaFursa
Salesforce
Salesforce
4 days ago

Lead Researcher, Tableau

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Job Summary

Lead research initiatives for Tableau, translating complex customer and data problems into actionable insights that shape product strategy, design, and development. Own study planning and execution, synthesize qualitative and quantitative findings into narratives, and partner with senior cross-functional leaders. Drive external feedback programs and events, and integrate AI tools to accelerate research while validating outputs for accuracy and upholding ethical research standards.
Location: San Francisco, Bellevue
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)

Key Responsibilities

  • •Scope and drive full research initiatives, including planning, executing studies, managing stakeholders, and translating insights into actions.
  • •Synthesize research findings into actionable insights through narratives that frame problems and business value.
  • •Proactively partner with senior cross-functional leaders to identify and advocate for product strategy rooted in data and customer insights.
  • •Conduct strategic, generative, and evaluative research using appropriate mixed-method approaches, from surveys to in-depth interviews.
  • •Maintain ethical research standards while integrating AI tools to accelerate the research lifecycle and validate AI-generated outputs for accuracy.

Pay and Benefits

Salary: USD 172,500 - 260,100 annually
Perks:Health InsuranceDentalVisionPaid ParentalAdoption AssistanceFertility Benefits401kEquity

Key Requirements

  • •7+ years of hands-on experience in UX, product design, or technology research, with at least 2 years in a large, matrixed organization.
  • •AI fluency with an understanding of how AI systems fail and when to use human-in-the-loop.
  • •Advanced understanding of qualitative and quantitative research methods and best practices, plus familiarity with user research tools.
  • •Proven ability influencing product direction and strategy using actionable insights.
  • •Ability to plan, design, execute, and communicate research engagements, including structuring internal and external workshops and analyzing outcomes.
Experience:7+ yearsEnterprise softwareAs-a-serviceAIGenerative AIUX research
Education:Bachelor's in human behavior field (e.g., Psychology, Anthropology, HCI) or research-focused business discipline
Skills:Project managementCommunicationStorytellingPresentationCollaborationMentorshipEthical judgment
Tech Stack:TableauGenerative AIClaudeGeminiDashboardsAI tools

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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