Customer Experience Banker

Huntington Bancshares
Ohio
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide accurate transaction processing and exemplary customer service while educating customers on consumer deposit products. Drive customer growth through outbound follow-up, referrals, and partnering with other areas of the bank, while adhering to operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
3 weeks ago

Customer Experience Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: first listed 3 weeks ago

Job Summary

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide accurate transaction processing and exemplary customer service while educating customers on consumer deposit products. Drive customer growth through outbound follow-up, referrals, and partnering with other areas of the bank, while adhering to operational, security, risk, and regulatory requirements.
Location: Ohio
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and recommend appropriate offerings.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; balance daily transactions accurately and efficiently.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:BankingFinancial servicesRetail salesCustomer service
Education:Bachelor's
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn