Customer Service Support Specialist - TS/SCI with Polygraph

General Dynamics
United States
Workplace: OnsiteFull timeUSD 95,200 - 128,800 annuallyFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: bachelorsSkills: []

Support enterprise IT operations in a secure environment by installing and deploying applications across Windows servers and desktops, maintaining server environments tied to video recording equipment, and managing Windows Active Directory. Deploy software using SCCM/MECM, patch servers and desktops, and assist with enterprise application and network accreditation processes. Provide support for Apple devices and desired Azure environment development, while holding a TS/SCI clearance with Polygraph and U.S. citizenship.

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General Dynamics
General Dynamics
4 days ago

Customer Service Support Specialist - TS/SCI with Polygraph

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 44 minutes agoStatus: Live

Job Summary

Support enterprise IT operations in a secure environment by installing and deploying applications across Windows servers and desktops, maintaining server environments tied to video recording equipment, and managing Windows Active Directory. Deploy software using SCCM/MECM, patch servers and desktops, and assist with enterprise application and network accreditation processes. Provide support for Apple devices and desired Azure environment development, while holding a TS/SCI clearance with Polygraph and U.S. citizenship.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Install applications on Windows servers and desktops and maintain a server environment connected to video recording equipment.
  • •Deploy software using SCCM or MECM and perform maintenance for third-party software deployment and maintenance products.
  • •Manage Windows Active Directory and support enterprise applications and networks, including systems and network accreditation processes.
  • •Patch servers and desktops with the latest Sponsor releases.
  • •Install, deploy, and support Apple devices, including Apple TV connectivity to PC and Mac devices.
Travel: Low travel

Pay and Benefits

Salary: USD 95,200 - 128,800 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or a related technical discipline (or equivalent combination of education, training, certifications, or work experience).
  • •3+ years of related experience.
  • •Demonstrated experience with Windows Active Directory.
  • •Demonstrated experience deploying software via SCCM or MECM and installing applications on Windows servers and desktops.
  • •TS/SCI clearance with Polygraph and U.S. citizenship required.
Experience:3+ years
Education:Bachelor's
Tech Stack:Apple DevicesWindows Active DirectorySCCMMECMCisco MerakiMicrosoft AzureApple TVOffice productsWindows ServersWindows Desktops

Eligibility

Nationality:US National
Security Clearance:TS/SCIPolygraph

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn