Account Solution Engineer, Higher Education

Salesforce
Denver, Seattle, Phoenix, Dallas, Austin, Arizona, Colorado, Texas
Workplace: OnsiteFull timeUSD 134,750 - 180,250 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Problem-solving","Time management","Collaboration"]

Drive the technical portion of the sales cycle for higher education accounts, from discovery through close. Map institutional needs to Salesforce solutions, lead tailored demonstrations, and respond to RFPs/RFIs. Translate education operations into impactful technology outcomes, build Agentforce and Data360 use cases (POCs, workshops, deep-dives), and support adoption through QBRs, health checks, and technical engagements while meeting revenue and performance goals.

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FursaFursa
Salesforce
Salesforce
1 day ago

Account Solution Engineer, Higher Education

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Last checked: 15 hours agoStatus: Live

Job Summary

Drive the technical portion of the sales cycle for higher education accounts, from discovery through close. Map institutional needs to Salesforce solutions, lead tailored demonstrations, and respond to RFPs/RFIs. Translate education operations into impactful technology outcomes, build Agentforce and Data360 use cases (POCs, workshops, deep-dives), and support adoption through QBRs, health checks, and technical engagements while meeting revenue and performance goals.
Location: Denver, Seattle, Phoenix, Dallas, Austin, Arizona, Colorado, Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the solution cycle with account executives, product specialists, and partners from discovery to close.
  • •Engage higher education institutions to understand strategic goals and map needs to Salesforce solutions.
  • •Articulate Salesforce platform value (including Agentforce for Education) and prepare tailored demonstrations aligned to institutional initiatives.
  • •Lead technical responses to RFPs and RFIs, ensuring alignment with institutional priorities and Salesforce’s value proposition.
  • •Drive adoption and value realization through QBRs, health checks, technical workshops, and consumption/use case scoping.
Travel: High travel

Pay and Benefits

Salary: USD 134,750 - 180,250 annually
Perks:MedicalDentalVisionPaid Parental401k

Key Requirements

  • •B.S., M.S., or PhD in Computer Science, Software Engineering, or MIS.
  • •7+ years of combined experience working with Salesforce or other CRM solutions, focused on education.
  • •5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
  • •Artificial Intelligence and/or Data certifications (Salesforce-preferred) related to generative AI and LLM concepts.
  • •Strong technical acumen configuring and demonstrating Salesforce (or similar enterprise platforms) in a sales or implementation context.
Experience:7+ yearsSalesforceEducationCRMHigher educationGenerative AILLMs
Education:Bachelor's in Computer Science, Software Engineering or MIS
Skills:CommunicationPresentationProblem-solvingTime managementCollaboration
Certifications:AdministratorEducation Cloud ConsultantData 360 CertExperience Cloud
Tech Stack:SalesforceAgentforce for EducationData360 CloudData 360 CertEducation CloudExperience CloudSalesforce Industries (Vlocity)OmniScriptIndustry Common ComponentsRFPsRFIsLLM concepts

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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Glassdoor: 4.1
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