Service Concierge, Torrance

Interface directly with service center clients to deliver a world-class customer experience. Greet clients, answer phones, direct inquiries, and coordinate/schedule appointments based on service center capacity and priorities. Manage open service tasks and due bills with timely follow-up, log activities in the system, and handle loaner/ride coordination. Assist with work order pre-writes, vehicle check-in walkthroughs, and facility service request reporting.