Chariot

3 days ago

Senior Implementations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead technical onboarding for key nonprofit partners on a fast-growing payments platform, serving as the primary technical point of contact through launch. Drive timelines, go-live readiness, and improved onboarding workflows to reduce time-to-value. Identify implementation friction and translate it into product insights, collaborating with engineers to build automations and reusable onboarding assets. Partner with sales, product, and growth to strengthen the post-sale handoff.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead successful technical implementations for new nonprofit customers, managing timelines, setup, and go-live.
•Act as the primary technical point of contact during onboarding to answer questions and solve problems.
•Improve launch velocity and onboarding workflows to reduce time-to-value.
•Identify friction points during implementation and convert them into product insights for roadmap, tooling, and UX improvements.
•Build internal playbooks, templates, reusable assets, and collaborate with engineers to develop scalable tools and automations.

Travel: High travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsurancePaid LeaveParental LeaveEquityRemote Work

Key Requirements

•5+ years in technical onboarding, solutions engineering, implementation, or related roles.
•Strong project management skills to manage multiple launches and keep timelines tight.
•Experience with APIs, integrations, or data pipelines, with comfort troubleshooting and configuring while speaking code when needed.
•Excellent communication with the ability to work with technical and non-technical stakeholders.
•Product-minded ownership mindset with empathy for user needs and feasibility.

Experience:5+ yearsFintechPaymentsNonprofit

Skills:Project managementCommunicationOwnershipSystems thinkingProduct mindset

Tech Stack:APIsIntegrationsData pipelinesAutomationsOnboarding workflows

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Chariot

Provides a donations and fundraising platform for churches and ministries, offering online giving, text-to-give, event fundraising, and donor management tools to simplify contributions and engagement for faith-based organizations.

Industry: Enterprise Software

Website

Loading job details...

Preparing the role view and application actions.

Chariot

3 days ago

Senior Implementations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead successful technical implementations for new nonprofit customers, managing timelines, setup, and go-live.
•Act as the primary technical point of contact during onboarding to answer questions and solve problems.
•Improve launch velocity and onboarding workflows to reduce time-to-value.
•Identify friction points during implementation and convert them into product insights for roadmap, tooling, and UX improvements.
•Build internal playbooks, templates, reusable assets, and collaborate with engineers to develop scalable tools and automations.

Travel: High travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsurancePaid LeaveParental LeaveEquityRemote Work

Key Requirements

•5+ years in technical onboarding, solutions engineering, implementation, or related roles.
•Strong project management skills to manage multiple launches and keep timelines tight.
•Experience with APIs, integrations, or data pipelines, with comfort troubleshooting and configuring while speaking code when needed.
•Excellent communication with the ability to work with technical and non-technical stakeholders.
•Product-minded ownership mindset with empathy for user needs and feasibility.

Experience:5+ yearsFintechPaymentsNonprofit

Skills:Project managementCommunicationOwnershipSystems thinkingProduct mindset

Tech Stack:APIsIntegrationsData pipelinesAutomationsOnboarding workflows

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Chariot

Industry: Enterprise Software

Website