Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Leadership","Interpersonal skills","Problem-solving","Teamwork","Communication"]

Lead heavy equipment maintenance for EquipmentShare’s rental facility in Missoula. Use the company’s tech to create and monitor work orders, track service intervals, order parts, and diagnose issues using data across many equipment makes and models. Coordinate and supervise maintenance quality, schedule repairs for rental units, handle customer inquiries and complaints, and support training, development, and a safe work environment.

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EquipmentShare
EquipmentShare
1 day ago

Service Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead heavy equipment maintenance for EquipmentShare’s rental facility in Missoula. Use the company’s tech to create and monitor work orders, track service intervals, order parts, and diagnose issues using data across many equipment makes and models. Coordinate and supervise maintenance quality, schedule repairs for rental units, handle customer inquiries and complaints, and support training, development, and a safe work environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead a team of heavy equipment maintenance technicians and oversee service personnel quality performance.
  • •Create, assign, and monitor work orders; track machine service intervals and diagnose root causes with real-time equipment data.
  • •Order parts and schedule repairs for customer and company-owned rental equipment.
  • •Respond to and resolve customer inquiries, requests, complaints, and keep customers updated on service improvements.
  • •Train and develop employees while maintaining a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kCompany TruckPaid LeavePaid HolidaysGym MembershipTool ReimbursementBoot ReimbursementProfit SharingVolunteer Time

Key Requirements

  • •Industry knowledge in equipment rental or related construction maintenance/service, with about three years of maintenance and service experience.
  • •Experience in field service, maintenance, and repair, with a preference for construction industry background.
  • •Experience leading maintenance teams.
  • •Strong interpersonal, problem-solving, and communication skills, with a customer-service focus.
  • •Valid driver’s license with acceptable driving record; must be at least 21 and able to meet safety-sensitive physical requirements.
Experience:Equipment rentalConstruction
Education:High School
Skills:LeadershipInterpersonal skillsProblem-solvingTeamworkCommunication
Licenses:Valid driver's license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn