Staff Backend Engineer, AI Systems

Mural
United States, United Kingdom
Workplace: RemoteFull timeUSD 181,000 - 226,000 annuallyFunction: Software EngineeringExperience: 7+ yearsSkills: ["Communication","Mentoring","Collaboration","Engineering excellence","Documentation"]

Design and build core backend AI systems powering an agent platform for Mural’s generative, agentic collaboration experiences. Own scalable services and APIs for orchestration, durable execution, tool integration, and contextual memory, plus infrastructure for observability, debugging, and offline evaluation. Translate complex product needs into backend architectures, mentor others, and help define long-term technical direction for reliable, safe AI agents at scale.

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FursaFursa
Mural
Mural
1 month ago

Staff Backend Engineer, AI Systems

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Design and build core backend AI systems powering an agent platform for Mural’s generative, agentic collaboration experiences. Own scalable services and APIs for orchestration, durable execution, tool integration, and contextual memory, plus infrastructure for observability, debugging, and offline evaluation. Translate complex product needs into backend architectures, mentor others, and help define long-term technical direction for reliable, safe AI agents at scale.
Location: United States, United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Build core backend systems powering the agent platform, including orchestration, durable execution, tool execution, memory, observability, and evaluation infrastructure.
  • •Design scalable services and APIs for AI agents to retrieve context, coordinate multi-step workflows, interact with Mural data, and act reliably for users.
  • •Develop the agent memory layer for conversation/product context, retrieval, summarization, compaction, and long-term context management.
  • •Create infrastructure to monitor, debug, and improve agent behavior using traces, metrics, feedback loops, and offline evaluation.
  • •Translate complex product needs into backend architectures, service boundaries, data models, and implementation plans aligned to user value.

Pay and Benefits

Salary: USD 181,000 - 226,000 annually

Key Requirements

  • •7+ years of software engineering experience designing, building, and operating reliable production systems and scalable services/APIs.
  • •Experience designing and operating distributed systems for complex workflows (orchestration, async processing, retries, event-driven architectures, long-running processes, failure recovery).
  • •Familiarity with AI/LLMs/agentic systems, including tool use, context retrieval, evaluation, and model orchestration.
  • •Focus on production quality: observability, reliability, testing, security, maintainability, and incident response.
  • •Strong communication skills and experience collaborating cross-functionally, including ability to produce technical documentation.
Experience:7+ yearsAILLMAgentic systems
Skills:CommunicationMentoringCollaborationEngineering excellenceDocumentation
Tech Stack:Azure OpenAIReactNodeMongoDBAPIsObservabilityLLM evaluationEmbeddingsRetrieval systemsKnowledge graphs

Company Brief

Mural
Provides an AI-powered visual collaboration workspace for teams to run workshops, ideation, and guided visual methods—used by enterprises for remote facilitation, strategy, and design thinking.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 2.7
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