Sales & Service Manager - SoHo

Alo Yoga
New York
Workplace: OnsiteFull timeUSD 70,000 - 85,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal skills","Communication","Coaching","Time management","Accountability"]

Lead store sales and guest experience as part of the Sales & Service leadership team. Root-cause sales opportunities, oversee coaching and floor execution, and strengthen daily customer relationships. Partner with the General Manager on sales/service strategy, budgeting, reporting, and quarterly planning, while representing the business in meetings. Drive ALO’s mission through team accountability, scheduling, recruiting, and the Sales & Service delivery model.

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Alo Yoga
Alo Yoga
4 days ago

Sales & Service Manager - SoHo

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead store sales and guest experience as part of the Sales & Service leadership team. Root-cause sales opportunities, oversee coaching and floor execution, and strengthen daily customer relationships. Partner with the General Manager on sales/service strategy, budgeting, reporting, and quarterly planning, while representing the business in meetings. Drive ALO’s mission through team accountability, scheduling, recruiting, and the Sales & Service delivery model.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, escalating process or system gaps with the General Manager
  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment and technical product education
  • •Build the client relationship daily with customers
  • •Ensure effective sales floor coverage via workforce solutions and leading selling initiatives
  • •Partner with the General Manager on sales/service strategy, budget and reporting, and planning workflows

Pay and Benefits

Salary: USD 70,000 - 85,000 annually
Perks:Health InsuranceDentalVision401kClothing Allowance

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Agile and able to handle multiple tasks in a changing environment
  • •Independent work ethic with time management and personal accountability
Experience:3-5 yearsRetail
Skills:Interpersonal skillsCommunicationCoachingTime managementAccountability
Languages:En
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn