Chat Product Manager - Seattle, Washington, United States

Zoom Video Communications
Seattle
Workplace: HybridFull timeUSD 124,000 - 271,200 annuallyFunction: Product ManagementExperience: 5-8 yearsSkills: ["Written communication","Verbal communication","Stakeholder management","Cross-functional collaboration","Tradeoff framing"]

Own the core messaging experience for Zoom Chat, evolving direct messages and channels into simpler, more intuitive workflows that power async work. Partner with Design, Engineering, and Data Science to define strategy, roadmap, and requirements; close experience gaps using competitor and user research; and embed AI-powered capabilities into everyday chat. Deliver features across desktop, mobile, and web while communicating tradeoffs and progress to stakeholders.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
1 week ago

Chat Product Manager - Seattle, Washington, United States

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own the core messaging experience for Zoom Chat, evolving direct messages and channels into simpler, more intuitive workflows that power async work. Partner with Design, Engineering, and Data Science to define strategy, roadmap, and requirements; close experience gaps using competitor and user research; and embed AI-powered capabilities into everyday chat. Deliver features across desktop, mobile, and web while communicating tradeoffs and progress to stakeholders.
Location: Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the core messaging experience end-to-end, from strategy and requirements through design, delivery, and post-launch iteration.
  • •Define and drive the roadmap to elevate core chat interaction patterns.
  • •Close experience gaps using competitor and user research.
  • •Partner with Design on interaction details, information structure, and visual polish.
  • •Identify and scope opportunities to embed AI-powered capabilities into core messaging workflows, and deliver across desktop, mobile, and web.

Pay and Benefits

Salary: USD 124,000 - 271,200 annually

Key Requirements

  • •5 to 8 years of PM experience with end-to-end ownership of a product or major product surface.
  • •Direct experience shipping AI-powered product features, with the ability to communicate product decisions.
  • •Extensive product and UI/UX sense, comfortable working closely with Design on interaction details.
  • •Experience in messaging, collaboration, or communication products.
  • •Track record using competitor and user research to identify and close experience gaps.
Experience:5-8 yearsMessagingCollaborationCommunication productsAI-powered products
Skills:Written communicationVerbal communicationStakeholder managementCross-functional collaborationTradeoff framing
Tech Stack:AIUI/UX

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn