Bilingual Client Relationship Consultant 3 (Banker) - Addison W Lake - Bilingual Spanish & English

U.S. Bancorp
Illinois
Workplace: OnsiteFull timeUSD 27.22 - 33.26Function: SalesExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Proactive problem-solving"]

Build trusted relationships with retail customers by engaging them in person, by appointment, and virtually. Assess banking needs and account information to recommend appropriate deposit and loan products and services, open consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on digital and self-service tools using a digital-first mindset, while partnering with branch teams to deliver an accurate, consistent client experience. Requires NMLS registration under the S.A.F.E. Act and Regulation Z.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Bilingual Client Relationship Consultant 3 (Banker) - Addison W Lake - Bilingual Spanish & English

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Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Build trusted relationships with retail customers by engaging them in person, by appointment, and virtually. Assess banking needs and account information to recommend appropriate deposit and loan products and services, open consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on digital and self-service tools using a digital-first mindset, while partnering with branch teams to deliver an accurate, consistent client experience. Requires NMLS registration under the S.A.F.E. Act and Regulation Z.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Engage clients through proactive outreach and follow-up to understand banking needs and channel preferences.
  • •Recommend deposit and loan products and services that align with each customer’s goals; demonstrate and educate clients on available offerings.
  • •Maintain a working knowledge of consumer and business banking products and services, including digital products.
  • •Provide an optimal client experience by greeting clients and processing basic transactions; open accounts and complete service requests.
  • •Submit credit applications and educate clients on emerging and self-service digital products using operational excellence and accuracy.

Pay and Benefits

Salary: USD 27.22 - 33.26
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveAdoption AssistanceTerm LifeLong-term Disability

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4–5 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Ability to read, write, and speak Spanish and English at business-level proficiency.
  • •Knowledge of applicable bank and branch policies, procedures, and support systems.
  • •Thorough knowledge of retail products and services, plus customer service and interpersonal skills.
Experience:4-5 yearsRetail banking
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationProactive problem-solving
Certifications:NMLS
Languages:SpanishEnglish

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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