customer support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Provide customer support through phone, email, and live chat, resolving inquiries and addressing concerns professionally. Process orders, returns, exchanges, and account updates with accuracy while maintaining detailed records in the company database. Escalate complex issues to the right teams and share accurate information on products, services, and policies. Meet customer satisfaction and response-time goals while helping improve customer service processes.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Respond promptly to customer inquiries via phone, email, and live chat.
•Resolve customer concerns and complaints professionally.
•Process orders, returns, exchanges, and account updates accurately.
•Maintain detailed and accurate customer records in the company database.
•Escalate complex issues to the appropriate department when necessary.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid TrainingEmployee Assistance

Key Requirements

•High school diploma or GED required.
•Previous customer service or call center experience preferred but not required.
•Strong verbal and written communication skills.
•Excellent problem-solving and conflict-resolution abilities.
•Basic computer proficiency, including Microsoft Office and CRM software.

Experience:Call center

Education:High School

Skills:CommunicationProblem-solvingConflict-resolutionAttention to detailMultitasking

Tech Stack:Microsoft OfficeCRM software

Company Brief

Qureos

Website

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Qureos

1 week ago

customer support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Respond promptly to customer inquiries via phone, email, and live chat.
•Resolve customer concerns and complaints professionally.
•Process orders, returns, exchanges, and account updates accurately.
•Maintain detailed and accurate customer records in the company database.
•Escalate complex issues to the appropriate department when necessary.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid TrainingEmployee Assistance

Key Requirements

•High school diploma or GED required.
•Previous customer service or call center experience preferred but not required.
•Strong verbal and written communication skills.
•Excellent problem-solving and conflict-resolution abilities.
•Basic computer proficiency, including Microsoft Office and CRM software.

Experience:Call center

Education:High School

Skills:CommunicationProblem-solvingConflict-resolutionAttention to detailMultitasking

Tech Stack:Microsoft OfficeCRM software

Company Brief

Qureos

Website