Collision Estimator

AutoNation
Plano
Workplace: OnsiteFull timeUSD 5,500 - 11,000Function: SalesSkills: ["Customer experience","Communication","Consultative approach","Interpersonal skills","Organizational skills"]

Interact daily with customers, insurance companies, and parts associates to guide the collision repair process. Assess repair needs through vehicle inspections, test drives, and customer information, then create transparent cost and time estimates while aiming to close estimates and meet customer satisfaction targets. Coordinate with technicians and parts associates, manage multiple repairs, process transactions with full legal compliance, and provide exceptional customer experience to drive referrals.

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FursaFursa
AutoNation
AutoNation
1 month ago

Collision Estimator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Interact daily with customers, insurance companies, and parts associates to guide the collision repair process. Assess repair needs through vehicle inspections, test drives, and customer information, then create transparent cost and time estimates while aiming to close estimates and meet customer satisfaction targets. Coordinate with technicians and parts associates, manage multiple repairs, process transactions with full legal compliance, and provide exceptional customer experience to drive referrals.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Greet customers and discuss repair options, determining repair needs based on vehicle walk-around, inspections, and test drives.
  • •Ask for the sale on estimates and work to meet or exceed targeted sales goals and customer satisfaction index.
  • •Produce repair orders with transparent cost and time estimates and keep customers informed on status.
  • •Communicate with technicians and parts associates to support timely work completion and coordinate daily planning/release meetings.
  • •Process transactions and ensure 100% compliance with all state and federal laws and company policies.

Pay and Benefits

Salary: USD 5,500 - 11,000
Perks:Health InsuranceDentalVision401kMaternity BenefitsVehicle Discount

Key Requirements

  • •Proven ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Detail-oriented and organized with strong consultative communication skills.
  • •Prior sales or retail experience preferred but not required.
  • •Must have a valid, in-state driver’s license with an acceptable, safe driving record.
Skills:Customer experienceCommunicationConsultative approachInterpersonal skillsOrganizational skills
Licenses:Valid, in-state driver’s license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn