Account Manager

Delivery Hero
Saudi Arabia
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1-2 yearsEducation: bachelorsSkills: ["Relationship building","Communication","Stakeholder management"]

Own a portfolio of clients as the primary point of contact, building long-lasting relationships and driving high satisfaction and trust. Promote offerings, ensure solutions are delivered on time against customer needs, and communicate monthly/quarterly initiative progress to stakeholders. Develop new business with existing clients, forecast and track account metrics, prepare account status reports, and collaborate with the sales team to grow opportunities—supporting escalations when needed.

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FursaFursa
Delivery Hero
Delivery Hero
13 hours ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own a portfolio of clients as the primary point of contact, building long-lasting relationships and driving high satisfaction and trust. Promote offerings, ensure solutions are delivered on time against customer needs, and communicate monthly/quarterly initiative progress to stakeholders. Develop new business with existing clients, forecast and track account metrics, prepare account status reports, and collaborate with the sales team to grow opportunities—supporting escalations when needed.
Location: Saudi Arabia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Serve as the primary point of contact for customer account management
  • •Build and maintain strong, long-lasting client relationships to ensure satisfaction and trust
  • •Promote company offerings and develop new business with existing clients to meet sales quotas
  • •Ensure timely delivery of solutions aligned with customer needs and communicate progress on initiatives
  • •Forecast and track account metrics, prepare account status reports, and collaborate with the sales team to identify opportunities and handle escalations

Key Requirements

  • •1-2 years of relevant experience
  • •Advanced skills in MS Office
  • •Bachelor degree in a relevant field
  • •Ability to act as the primary point of contact for customer account management
  • •Strong relationship-building skills to maintain customer satisfaction and trust
Experience:1-2 years
Education:Bachelor's
Skills:Relationship buildingCommunicationStakeholder management
Languages:English
Tech Stack:MS Office

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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