Customer Care Representative (Dartmouth, Canada)
Sonova
Canada
Workplace: OnsiteContractUSD 20 - 23 hourlyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Customer service","Account reconciliation","Relationship building","Learning mindset"]Provide exceptional customer care in a fast-paced hearing clinic by supporting clients in person, over the phone, and via email. Schedule appointments, organize clinic files, and maintain client accounts while building relationships. Help manage accounts receivable and work with insurance companies to support third-party billing. Also assist with cleanings and minor in-clinic device repairs (training provided).

