Senior Strategic Partner Manager

DoorDash US
Chicago
Workplace: HybridFull timeUSD 122,400 - 180,000 annuallyFunction: Business Development & PartnershipsExperience: 3+ yearsSkills: ["Communication","Presentation","Relationship-building","Negotiation","Problem-solving"]

Strategic Partner Managers own and grow the relationship with merchant partners, upselling services, conducting quarterly business reviews, reducing churn, and driving adoption of DoorDash products. You’ll work cross-functionally with Product, Operations, and Sales, navigate C-suite stakeholders, and balance in-office, travel, and remote work in a hybrid setup to optimize partner success.

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DoorDash US
DoorDash US
5 months ago

Senior Strategic Partner Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Strategic Partner Managers own and grow the relationship with merchant partners, upselling services, conducting quarterly business reviews, reducing churn, and driving adoption of DoorDash products. You’ll work cross-functionally with Product, Operations, and Sales, navigate C-suite stakeholders, and balance in-office, travel, and remote work in a hybrid setup to optimize partner success.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage top SMB Restaurant merchant partners across the country, meeting or exceeding revenue goals.
  • •Present quarterly business reviews highlighting wins and opportunities for merchant accounts.
  • •Minimize churn and redirect partners to expansion opportunities using DoorDash products.
  • •Use data to test daily operational processes to keep merchants efficient.
  • •Collaborate with Product, Operations, and Sales teams to ensure the best possible experience on our platform.

Pay and Benefits

Salary: USD 122,400 - 180,000 annually
Perks:Health Insurance401kParental LeaveCommuter BenefitsLife InsuranceDisability InsuranceVision Benefits

Key Requirements

  • •3+ years of experience in a post-sales or Account Manager role or related experience
  • •Ability to create data-driven recommendations and Quarterly Business Reviews (QBRs)
  • •Knowledge of Google Suite, including Google Spreadsheets and Google Sheets, and familiarity with Salesforce, Outreach, Sales Navigator, and Google Apps
  • •Experience managing a book of business in small to mid-sized markets and navigating C-suite decision-makers
  • •Empathetic, merchant-first thinker who can drive customer satisfaction, retention, and product adoption
Experience:3+ yearsSMBRestaurantPartnerships
Skills:CommunicationPresentationRelationship-buildingNegotiationProblem-solving
Languages:EnglishSpanish
Tech Stack:Google WorkspaceSalesforceOutreachSales NavigatorGoogle SheetsGoogle Apps

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn