Paid User Operations Intern (TikTok LIVE)-2027 Summer

TikTok
Dubai
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Interpersonal skills","Analytical mindset","Organization","Proactive","Adaptability","Attention to detail"]

Support TikTok LIVE’s Paid/VIP user operations by handling day-to-day VIP inquiries, providing VIP user care (including gift distribution and feedback follow-up), and conducting NPS research and surveys. Contribute to content analysis and daily data monitoring to deepen understanding of paid users and generate actionable insights for operations and reporting. Partner cross-functionally across Arabic-speaking markets to help improve growth, efficiency, and user experiences.

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FursaFursa
TikTok
TikTok
2 days ago

Paid User Operations Intern (TikTok LIVE)-2027 Summer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support TikTok LIVE’s Paid/VIP user operations by handling day-to-day VIP inquiries, providing VIP user care (including gift distribution and feedback follow-up), and conducting NPS research and surveys. Contribute to content analysis and daily data monitoring to deepen understanding of paid users and generate actionable insights for operations and reporting. Partner cross-functionally across Arabic-speaking markets to help improve growth, efficiency, and user experiences.
Location: Dubai
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Assist with day-to-day VIP user operation inquiries and support.
  • •Conduct NPS research and surveys for paid/VIP users.
  • •Provide VIP user care, including gift distribution, feedback follow-up, and related engagement activities.
  • •Perform content analysis to deepen paid user understanding and generate actionable insights.
  • •Carry out daily data monitoring to support operations and reporting.

Key Requirements

  • •Currently pursuing an undergraduate degree in Business, Marketing, Communications, Media, or a data-related discipline.
  • •Fluency in English and Arabic with strong oral and written communication skills.
  • •Strong interest in user operations, community building, and the live-streaming/social media industry.
  • •Detail-oriented with strong organisational and multitasking abilities.
  • •Comfort working with data and basic reporting tools, with an analytical mindset.
Experience:Live streamingSocial mediaMENACommunity building
Education:Bachelor's in Business, Marketing, Communications, Media, or data-related discipline
Skills:CommunicationInterpersonal skillsAnalytical mindsetOrganizationProactiveAdaptabilityAttention to detail
Languages:EnglishArabic
Tech Stack:Data monitoringBasic reporting tools

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn