Senior Complex Claim Representative - General Liability

Davies
United States
Workplace: RemoteFull timeUSD 90,000 - 110,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7-10 yearsSkills: ["Analytical skills","Negotiation skills","Communication skills","Independent work"]

Manage and resolve moderate to high-severity General Liability claims with an emphasis on coverage analysis, investigation, and strategic, defensible resolution. Handle a varied program-based caseload including non-trucking liability, habitational risks, and pet care-related exposures. Draft coverage position letters, coordinate with stakeholders, analyze damages and reserves, negotiate settlements, and ensure accurate documentation and Department of Insurance compliance.

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Davies
Davies
2 months ago

Senior Complex Claim Representative - General Liability

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Last checked: 13 hours agoStatus: Live

Job Summary

Manage and resolve moderate to high-severity General Liability claims with an emphasis on coverage analysis, investigation, and strategic, defensible resolution. Handle a varied program-based caseload including non-trucking liability, habitational risks, and pet care-related exposures. Draft coverage position letters, coordinate with stakeholders, analyze damages and reserves, negotiate settlements, and ensure accurate documentation and Department of Insurance compliance.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Review and interpret Commercial General Liability (CGL), non-trucking liability, and related policies, including endorsements.
  • •Analyze coverage issues and exposures, then draft and issue coverage position letters including reservations of rights or denials as appropriate.
  • •Investigate and manage GL claims such as slip and fall incidents, habitational exposures, transportation-related liability, and animal-related incidents.
  • •Recommend reserves, evaluate exposure, and negotiate settlements within authority; participate in mediations and litigation management as needed.
  • •Ensure regulatory compliance and maintain accurate documentation in the claims management system; provide reporting and coordinate with stakeholders, brokers, and defense counsel.

Pay and Benefits

Salary: USD 90,000 - 110,000 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysLife InsuranceLong-term Disability

Key Requirements

  • •7–10+ years of experience handling General Liability claims.
  • •Active adjuster licenses with willingness to obtain and maintain additional licenses as needed.
  • •Strong experience handling bodily injury and property damage claims, including premises liability.
  • •Demonstrated ability to manage a variety of claim types across multiple programs independently.
  • •Experience issuing or contributing to coverage positions, including reservations of rights.
Experience:7-10 years
Skills:Analytical skillsNegotiation skillsCommunication skillsIndependent work
Licenses:Adjuster license
Tech Stack:Commercial General Liability (CGL)

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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