Customer Experience Banker - Weston, WV

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a financial concierge for walk-in customers, proactively identifying financial goals and needs and recommending appropriate deposit and banking products. Deliver exemplary customer service, resolve customer issues, and maintain accurate transaction processing while balancing daily. Grow consumer and business relationships through disciplined follow-up, outbound calling, and referrals, and strengthen partnerships by educating customers on other bank solutions—all while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Customer Experience Banker - Weston, WV

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, proactively identifying financial goals and needs and recommending appropriate deposit and banking products. Deliver exemplary customer service, resolve customer issues, and maintain accurate transaction processing while balancing daily. Grow consumer and business relationships through disciplined follow-up, outbound calling, and referrals, and strengthen partnerships by educating customers on other bank solutions—all while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships via disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn