Supabase

1 month ago

Support Engineering Manager (APAC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead APAC support engineers, aligning global standards across time zones, while driving technical coaching, incident analysis, and product feedback to improve the platform for developers using Supabase.

Location: APAC

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Represent APAC for the global team. Be the leadership presence on during APAC hours. You’ll lead as one of the larger team: shared standards, shared bar, shared playbooks.
•Genchi genbutsu: go and see. Sit with tickets yourself to stay sharp and understand what needs to be improved.
•Keep the team singular across timezones. Partner with EMEA and AMER counterparts on coverage, escalations, and handoffs to create a single-team experience for customers.
•Turn signal into product. Collaborate with Engineering and Product to surface patterns, file bugs, advocate for fixes, and shorten the loop from issue to improvement.
•Raise the technical bar on the team. Provide a path to improve on Postgres, on our platform, and on debugging systems; build runbooks and playbooks for scale.

Pay and Benefits

Perks:Health InsuranceEsopRemote WorkLearning BudgetAnnual Offsites

Key Requirements

•A strong background in Postgres/SQL, Linux, sysadmin, backend or platform engineering, DevOps, or database work
•Supabase-adjacent fluency with auth flows, storage, serverless functions, realtime systems, or vector workloads
•Management experience leading a technical team (support/SRE/platform/engineering) and hiring
•Operational instincts with metrics (FRT, MTR, CSAT) and ability to interpret data without hampering team growth
•Clear and effective English writing under pressure for customers, engineers, and leadership

Experience:Open sourcePostgresDeveloper toolsSoftware

Skills:LeadershipCommunicationCustomer empathyProblem-solving

Languages:English

Tech Stack:PostgreSQLLinuxSQLDevOpsOSSGit

Company Brief

Supabase

Provides an open-source backend as a service built on PostgreSQL, offering real-time APIs, authentication, storage, and edge functions to help developers quickly build and scale applications.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Website LinkedIn

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Supabase

1 month ago

Support Engineering Manager (APAC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: APAC

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Represent APAC for the global team. Be the leadership presence on during APAC hours. You’ll lead as one of the larger team: shared standards, shared bar, shared playbooks.
•Genchi genbutsu: go and see. Sit with tickets yourself to stay sharp and understand what needs to be improved.
•Keep the team singular across timezones. Partner with EMEA and AMER counterparts on coverage, escalations, and handoffs to create a single-team experience for customers.
•Turn signal into product. Collaborate with Engineering and Product to surface patterns, file bugs, advocate for fixes, and shorten the loop from issue to improvement.
•Raise the technical bar on the team. Provide a path to improve on Postgres, on our platform, and on debugging systems; build runbooks and playbooks for scale.

Pay and Benefits

Perks:Health InsuranceEsopRemote WorkLearning BudgetAnnual Offsites

Key Requirements

•A strong background in Postgres/SQL, Linux, sysadmin, backend or platform engineering, DevOps, or database work
•Supabase-adjacent fluency with auth flows, storage, serverless functions, realtime systems, or vector workloads
•Management experience leading a technical team (support/SRE/platform/engineering) and hiring
•Operational instincts with metrics (FRT, MTR, CSAT) and ability to interpret data without hampering team growth
•Clear and effective English writing under pressure for customers, engineers, and leadership

Experience:Open sourcePostgresDeveloper toolsSoftware

Skills:LeadershipCommunicationCustomer empathyProblem-solving

Languages:English

Tech Stack:PostgreSQLLinuxSQLDevOpsOSSGit

Company Brief

Supabase

Provides an open-source backend as a service built on PostgreSQL, offering real-time APIs, authentication, storage, and edge functions to help developers quickly build and scale applications.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Website LinkedIn