Welcomist Internship - Boutique Roma

Hermes
Rome
Workplace: OnsiteInternshipEUR 1,000+ monthlyFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Interpersonal communication","Customer service orientation","Teamwork","Ability to build relationships","Autonomy"]

Deliver a best-in-class customer experience in a Hermès boutique by warmly welcoming clients and building relationships to understand their needs. Manage customer queues using a dedicated app on Hermès devices, coordinate with Sales Associates on client waits, and support scheduling of appointments and visits. Partner with Operations teams to ensure smooth delivery of online, after-sales service, and reservations orders.

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Hermes
Hermes
1 day ago

Welcomist Internship - Boutique Roma

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 minutes agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Deliver a best-in-class customer experience in a Hermès boutique by warmly welcoming clients and building relationships to understand their needs. Manage customer queues using a dedicated app on Hermès devices, coordinate with Sales Associates on client waits, and support scheduling of appointments and visits. Partner with Operations teams to ensure smooth delivery of online, after-sales service, and reservations orders.
Location: Rome
Workplace: Onsite
Employment Type: Internship · 6 months
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Welcome clients with a warm, hospitable greeting
  • •Build strong relationships to discover clients’ needs and wishes
  • •Engage with clients while they wait to be with the relevant Sales Associate
  • •Manage customer queues via a dedicated app on Hermès devices
  • •Support Sales Associates and coordinate with Operations teams on appointments, visits, and order delivery

Pay and Benefits

Salary: EUR 1,000 monthly
Perks:Meal Voucher

Key Requirements

  • •Bachelor’s degree, preferably with a linguistic or fashion/luxury focus
  • •Fluency in Italian and English; a third language is an advantage
  • •Proficient with Excel and IT tools
  • •Willing to work full-time working hours
  • •Excellent interpersonal and communication skills with a customer service orientation
Education:Bachelor's
Skills:Interpersonal communicationCustomer service orientationTeamworkAbility to build relationshipsAutonomy
Languages:ItalianEnglish
Tech Stack:ExcelIT toolsDedicated app

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn