Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull time17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Data analysis","Conflict resolution"]

Lead a Coach store’s sales floor by maintaining a strong leadership presence, driving sales targets, and delivering exceptional customer experiences. Embody Coach values, support company initiatives, and foster an inclusive, collaborative team culture. Analyze sales data to spot trends and improve store performance, oversee recruiting/interviewing and training, provide feedback and guidance, and enforce store and team compliance. Serve as HR and conflict-resolution support when leadership is absent.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead a Coach store’s sales floor by maintaining a strong leadership presence, driving sales targets, and delivering exceptional customer experiences. Embody Coach values, support company initiatives, and foster an inclusive, collaborative team culture. Analyze sales data to spot trends and improve store performance, oversee recruiting/interviewing and training, provide feedback and guidance, and enforce store and team compliance. Serve as HR and conflict-resolution support when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness.
  • •Establish trust and support a collaborative, inclusive team culture within the store and organization.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback to improve individual and business goals; provide HR and conflict-resolution support when leadership is absent.

Pay and Benefits

Salary: 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds and, at times, lift up to 50 pounds.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce company policies, procedures, and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationData analysisConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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