Account Manager (Miami) - Mandarin Speaking

Fresha
Miami
Workplace: OnsiteFull timeUSD 100,000 - 105,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Target-driven","Relationship building","Analytical thinking","Team collaboration","Adaptability"]

Own and grow a portfolio of existing partners by identifying upsell and expansion opportunities, running full sales cycles from pitch to signature, and delivering against KPIs for monetization, revenue growth, and retention. Use account data and reporting to prioritize pipeline and execute plans. Build and maintain trust through face-to-face and video meetings, maintain consistent outreach cadence, and collaborate with commercial, marketing, and product teams to ensure a seamless partner experience.

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FursaFursa
Fresha
Fresha
4 days ago

Account Manager (Miami) - Mandarin Speaking

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Last checked: 12 minutes agoStatus: Live

Job Summary

Own and grow a portfolio of existing partners by identifying upsell and expansion opportunities, running full sales cycles from pitch to signature, and delivering against KPIs for monetization, revenue growth, and retention. Use account data and reporting to prioritize pipeline and execute plans. Build and maintain trust through face-to-face and video meetings, maintain consistent outreach cadence, and collaborate with commercial, marketing, and product teams to ensure a seamless partner experience.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify upsell and expansion opportunities within the partner portfolio and run full sales cycles to close them, from pitch to signature.
  • •Own and deliver against KPIs for monetization, revenue growth, and retention.
  • •Analyze account data and reporting to prioritize pipeline and build conversion plans.
  • •Meet with accounts face-to-face and over video to build trust and sell repeatedly.
  • •Maintain a proactive contact cadence across the portfolio to keep pipeline moving and reduce churn.

Pay and Benefits

Salary: USD 100,000 - 105,000 annually
Perks:Paid Leave401kHealth InsuranceDentalVisionLife Insurance

Key Requirements

  • •2+ years in a full-cycle sales role (prospecting or portfolio-based) with a track record of closing deals and hitting revenue targets.
  • •2-3 years closing sales and generating incremental revenue with small-to-medium-sized businesses.
  • •Comfort analyzing account/portfolio data to spot revenue opportunities and build a plan to close them.
  • •Experience managing an existing portfolio/book of business (ideally in SaaS) is a plus.
  • •Written and verbal bilingual communication in English and Mandarin.
Experience:2+ yearsSaaSSMBPortfolio-based sales
Skills:Target-drivenRelationship buildingAnalytical thinkingTeam collaborationAdaptability
Languages:EnglishMandarin
Tech Stack:HubSpotCRMInstagramFacebookGoogleMobile apps

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn