NOC Engineer

Armada
Thiruvananthapuram
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 5+ yearsSkills: ["Analytical","Troubleshooting","Communication","Documentation","Detail-oriented"]

Monitor and operate Armada’s critical physical and distributed edge data center infrastructure. Own incident lifecycles as a Tier 2 escalation point, troubleshooting power, cooling, networking, environmental, and facility systems while coordinating with engineering, facilities, vendors, and remote hands. Build and improve monitoring dashboards, alerting thresholds, and operational health indicators. Support routine health checks, maintenance coordination, and change-management reviews across modular, containerized edge environments.

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FursaFursa
Armada
Armada
19 hours ago

NOC Engineer

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Last checked: 12 hours agoStatus: Live

Job Summary

Monitor and operate Armada’s critical physical and distributed edge data center infrastructure. Own incident lifecycles as a Tier 2 escalation point, troubleshooting power, cooling, networking, environmental, and facility systems while coordinating with engineering, facilities, vendors, and remote hands. Build and improve monitoring dashboards, alerting thresholds, and operational health indicators. Support routine health checks, maintenance coordination, and change-management reviews across modular, containerized edge environments.
Location: Thiruvananthapuram
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Monitor critical physical infrastructure using PLC, BMS, and DCIM platforms, responding to alerts across power, cooling, networking, environmental, and facility systems.
  • •Provide Tier 2 escalation support, own incidents end-to-end, and coordinate escalation to engineering, facilities, vendors, and other teams as needed.
  • •Perform routine health checks for UPS, PDUs, CRAC/CRAH units, backup generators, and environmental monitoring systems; troubleshoot mechanical and electrical infrastructure issues.
  • •Develop and refine monitoring dashboards, alerting thresholds, and operational health indicators; support incident reviews and post-incident improvements.
  • •Operate and support modular/distributed edge data center environments, coordinate remote troubleshooting/hands, and ensure security policies and change-management processes are followed.

Key Requirements

  • •5+ years of experience in NOC, data center operations, critical infrastructure operations, or a related technical role.
  • •Strong working knowledge of PLC, BMS, and/or DCIM platforms.
  • •Hands-on experience monitoring or supporting power and cooling infrastructure in data centers or other mission-critical environments.
  • •Working knowledge of mechanical and electrical systems (UPS, PDU, CRAC/CRAH, generators, environmental monitoring).
  • •Solid understanding of networking fundamentals, infrastructure monitoring, alerting, and monitoring protocols, plus incident management and escalation/change management.
Experience:5+ yearsData center operationsCritical infrastructureNOCEdge infrastructure
Skills:AnalyticalTroubleshootingCommunicationDocumentationDetail-oriented
Certifications:CDCPCDCTPCompTIA Server+CCNA
Languages:English
Tech Stack:PLCBMSDCIMDistechRadix IoTMangoSchneider ElectricSiemensUPSPDUCRACCRAHBackup generatorsGrafanaZoho DeskZendutyServiceNowJiraSolarWindsPython

Company Brief

Armada
Builds software tools for developing, testing, and operating autonomous vehicle systems, including simulation, perception, and fleet orchestration components to accelerate safe deployment of self-driving vehicles and robotics applications.
Industry: Robotics
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