Delivery Executive, West Market Unit (Palo Alto, CA, US, 94304)

SAP
Palo Alto
Workplace: HybridFull time218,500 - 371,400 annuallyFunction: Transportation & Fleet OperationsExperience: 10-15 yearsEducation: bachelorsSkills: ["Executive relationship-building","Escalation management","Communication","Leadership-by-example","Collaboration"]

Provide executive leadership and end-to-end delivery accountability for strategic customer accounts, serving as the primary delivery representative to customer business and IT leaders. Own delivery governance from sales support through implementation and post–go-live stabilization, driving SAP solution adoption, consumption, and value realization using SAP Activate and fit-to-standard practices. Lead executive steering meetings, manage risks and escalations across a complex ecosystem, and partner with Sales to shape new service opportunities and AI-enabled innovation use cases.

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FursaFursa
SAP
SAP
2 hours ago

Delivery Executive, West Market Unit (Palo Alto, CA, US, 94304)

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Job Summary

Provide executive leadership and end-to-end delivery accountability for strategic customer accounts, serving as the primary delivery representative to customer business and IT leaders. Own delivery governance from sales support through implementation and post–go-live stabilization, driving SAP solution adoption, consumption, and value realization using SAP Activate and fit-to-standard practices. Lead executive steering meetings, manage risks and escalations across a complex ecosystem, and partner with Sales to shape new service opportunities and AI-enabled innovation use cases.
Location: Palo Alto
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Manager level

Key Responsibilities

  • •Own delivery accountability and program success across assigned customer accounts.
  • •Establish governance to manage scope, risk, performance, escalations, and innovation.
  • •Oversee delivery managers, project teams, System Integrators, partners, and ecosystem participants.
  • •Drive adoption, consumption, and realized value aligned to customer cloud transformation, operational efficiency, and AI objectives.
  • •Partner with Sales to identify and shape new service opportunities and operationalize customer innovation and AI use cases.
Travel: Extensive travel

Pay and Benefits

Salary: 218,500 - 371,400 annually

Key Requirements

  • •Bachelor’s degree required; master’s degree preferred.
  • •10–15 years of SAP services sales and delivery experience, including services management; major Systems Integrator experience preferred.
  • •Proven ERP implementation leadership experience managing 50+ resources and $20M+ in annual revenue; PMP certification required.
  • •Demonstrated ability to translate business strategy into measurable outcomes and capabilities.
  • •Proven track record leading $10M+ pre-sales pursuits, achieving revenue/margin goals across complex engagements.
Experience:10-15 yearsSAP servicesERP implementationPMPSystems Integrator
Education:Bachelor's
Skills:Executive relationship-buildingEscalation managementCommunicationLeadership-by-exampleCollaboration
Certifications:PMP
Tech Stack:SAP ActivateFit-to-StandardSAP Best PracticesClean CoreAI-enabled innovationAI use casesProduction deployment

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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Glassdoor: 4.1
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