Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)

TikTok
Austin
Workplace: OnsiteInternshipFunction: Program & Project Management (PMO)Skills: ["Communication","Organization","Proactivity"]

Support the Americas SMB team with short-term, cross-functional projects that improve how TikTok supports advertisers. Coordinate operational programs across Sales, TikTok Shop, and Marketing, optimize workflows and tooling, and help onboard new TikTok Shop advertisers. Contribute to reporting with simple dashboards, localize playbooks and narratives for the Americas context, and maintain business requirements documentation (BRD) and internal communications.

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FursaFursa
TikTok
TikTok
1 month ago

Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 minutes agoStatus: Live

Job Summary

Support the Americas SMB team with short-term, cross-functional projects that improve how TikTok supports advertisers. Coordinate operational programs across Sales, TikTok Shop, and Marketing, optimize workflows and tooling, and help onboard new TikTok Shop advertisers. Contribute to reporting with simple dashboards, localize playbooks and narratives for the Americas context, and maintain business requirements documentation (BRD) and internal communications.
Location: Austin
Workplace: Onsite
Employment Type: Internship
Job Function: Program & Project Management (PMO)
Seniority: Intern level

Key Responsibilities

  • •Coordinate projects across Sales, Shop, and Marketing to align on SMB growth goals.
  • •Own small internal projects to improve team workflows, tooling efficiency, and client experience.
  • •Assist with onboarding and early-stage support for new TikTok Shop advertisers.
  • •Prepare campaign documents and maintain simple performance reports/dashboards for business performance tracking.
  • •Maintain business requirements documentation (BRD) and support internal communication channels, including localization of playbooks and narratives.

Key Requirements

  • •Currently enrolled in a Bachelor’s or Master’s degree in Business, Marketing, Communications, Information Systems, or a related field.
  • •Strong written and verbal communication skills.
  • •Detail-oriented, organized, and proactive in execution.
  • •Interest in digital advertising, e-commerce, and SMB growth.
  • •Prior internship or project experience in operations, program management, or consulting.
Experience:Digital advertisingE-commerceSMBOperationsProgram managementConsulting
Education:
Skills:CommunicationOrganizationProactivity
Tech Stack:SalesforceMicrosoft DynamicsExcelSheetsSQL

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn