Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through the car-buying and selling journey, including sales, appraisals, test drives, and financing applications. Conduct vehicle condition assessments and cosmetic inspections, manage inventory check-in and reconciliation, and complete administrative paperwork and payment tasks. Coordinate service appointments and review repair order invoices for billing accuracy, while following CarMax EH&S requirements and maintaining a clean work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Assess vehicle condition and perform cosmetic inspections, documenting findings for Buyers and appraisals.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accurate billing while collaborating across teams.

Pay and Benefits

Salary: USD 17.2 - 36 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent, with a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Assess vehicle condition and perform cosmetic inspections, documenting findings for Buyers and appraisals.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accurate billing while collaborating across teams.

Pay and Benefits

Salary: USD 17.2 - 36 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent, with a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website