Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Interpersonal","Problem solving","Communication","Teamwork","Customer service"]

Lead a team of heavy equipment maintenance technicians at a Garden City rental facility, coordinating repairs, managing service orders, maintaining customer relationships, and driving safety and training initiatives in a fast-paced, hands-on operations environment.

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EquipmentShare
EquipmentShare
2 months ago

Service Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead a team of heavy equipment maintenance technicians at a Garden City rental facility, coordinating repairs, managing service orders, maintaining customer relationships, and driving safety and training initiatives in a fast-paced, hands-on operations environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Coordination and supervision of quality performance of our equipment mechanics and service personnel.
  • •Scheduling repairs for customer and company owned rental equipment.
  • •Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
  • •Employee training and development and maintaining a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kCompany MatchPaid HolidaysGym MembershipTool Reimbursements

Key Requirements

  • •Industry knowledge in the rental industry or a related construction field, ideally three years of maintenance and service experience.
  • •Strong interpersonal and problem solving skills.
  • •Able to adapt to the fast pace of a growing company and quickly educate themselves about EquipmentShare products and services.
  • •Preference given to applicants with experience and/or background in the construction industry.
  • •Superior customer service, teamwork and verbal/written communication skills.
Experience:ConstructionRentalEquipment maintenanceMaintenance
Education:High School
Skills:InterpersonalProblem solvingCommunicationTeamworkCustomer service
Languages:English

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn