Product Manager, Shopper Experience

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Own lifecycle channel strategy and execution across email, push notifications, promotional placements, and CRM touchpoints for Poshmark’s buyer, seller, and merchandising audiences. Partner with engineering to turn martech/platform capabilities into channel experiences that improve retention, conversion, and engagement. Use data, segmentation, deliverability expertise, and structured experimentation to define channel health metrics and optimize promotional campaigns, including discount mechanics and audience targeting.

Location: Redwood City, California, United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own end-to-end strategy and roadmap for lifecycle channels (email, push notifications, promotional placements, CRM surfaces) across buyer, seller, and merchandising audiences.
•Translate martech/platform capabilities into channel-level features and experiments.
•Define and optimize personalized, conversion-driven message surfaces across Poshmark properties.
•Partner with data and analytics to build segmentation strategies, measure performance across the funnel, and identify growth opportunities.
•Own promotional campaign product layer (discount mechanics, offer construction, audience targeting, measurement) and design CRM-driven programs with merchandising/seller teams.

Key Requirements

•4+ years in a product management or growth role.
•Hands-on experience with a customer engagement platform (MoEngage, Braze, Iterable, Salesforce Marketing Cloud, or similar) at product/implementation level.
•Experience integrating a composable CDP (Hightouch, Segment, or similar) with a downstream engagement platform.
•Background in email deliverability including domain reputation, list hygiene, ISP relationships, and inbox placement.
•Experience with AI-driven personalization/predictive messaging and running structured experiments (holdouts, attribution, incremental lift).

Experience:4+ yearsFashion marketplaceE-commerceMartechCRMAI personalization

Skills:Structured experimentationData-driven decision-makingAccountabilityRigorous documentationAbility to translate platform capabilities

Tech Stack:EmailPush notificationsCRM touchpointsMartechCustomer engagement platformMoEngageBrazeIterableSalesforce Marketing CloudComposable CDPHightouchSegmentAI tools

Company Brief

Poshmark

Industry: Online Marketplaces

Website

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Poshmark

1 month ago

Product Manager, Shopper Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Redwood City, California, United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own end-to-end strategy and roadmap for lifecycle channels (email, push notifications, promotional placements, CRM surfaces) across buyer, seller, and merchandising audiences.
•Translate martech/platform capabilities into channel-level features and experiments.
•Define and optimize personalized, conversion-driven message surfaces across Poshmark properties.
•Partner with data and analytics to build segmentation strategies, measure performance across the funnel, and identify growth opportunities.
•Own promotional campaign product layer (discount mechanics, offer construction, audience targeting, measurement) and design CRM-driven programs with merchandising/seller teams.

Key Requirements

•4+ years in a product management or growth role.
•Hands-on experience with a customer engagement platform (MoEngage, Braze, Iterable, Salesforce Marketing Cloud, or similar) at product/implementation level.
•Experience integrating a composable CDP (Hightouch, Segment, or similar) with a downstream engagement platform.
•Background in email deliverability including domain reputation, list hygiene, ISP relationships, and inbox placement.
•Experience with AI-driven personalization/predictive messaging and running structured experiments (holdouts, attribution, incremental lift).

Experience:4+ yearsFashion marketplaceE-commerceMartechCRMAI personalization

Skills:Structured experimentationData-driven decision-makingAccountabilityRigorous documentationAbility to translate platform capabilities

Tech Stack:EmailPush notificationsCRM touchpointsMartechCustomer engagement platformMoEngageBrazeIterableSalesforce Marketing CloudComposable CDPHightouchSegmentAI tools

Company Brief

Poshmark

Industry: Online Marketplaces

Website