Customer Success Manager, Digital

Partner with customers to accelerate business value and return from Salesforce investments as a Digital Customer Success Manager. Specialize in a cloud, industry, or line of business, use Salesforce Customer Success Methodology to assess goals and capabilities, and guide org strategy, governance, and change management. Build executive-level relationships, develop adoption paths, proactively manage risks, and demonstrate hands-on product knowledge—helping customers progress on their digital journey.