Financial Relationship Banker

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship-building","Sales","Communication","Technology comfort"]

Build and grow consumer and business customer relationships by understanding goals and needs and recommending appropriate deposit, loan, and other banking products. Provide excellent customer service, resolve issues, and follow a disciplined sales process to drive retention and referrals. Educate customers on how to optimize online, mobile, and ATM banking, maintain product and policy knowledge, and adhere to operational, security, risk, and regulatory procedures.

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Huntington Bancshares
Huntington Bancshares
2 months ago

Financial Relationship Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Build and grow consumer and business customer relationships by understanding goals and needs and recommending appropriate deposit, loan, and other banking products. Provide excellent customer service, resolve issues, and follow a disciplined sales process to drive retention and referrals. Educate customers on how to optimize online, mobile, and ATM banking, maintain product and policy knowledge, and adhere to operational, security, risk, and regulatory procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up, and sourcing referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • •Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
  • •Maintain knowledge of products, services, technology, and policies while adhering to operational, security, risk, and regulatory procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service and sales in banking, financial services, goal-driven retail sales, business-to-business sales, or military service in an administration/contracting/civil affairs role.
  • •Bachelor’s degree with 1 year or more in customer service and sales in banking, financial services, retail sales, or business-to-business sales.
  • •Ability to build, deepen, and retain customer relationships.
  • •Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship-buildingSalesCommunicationTechnology comfort
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn