Senior Account Manager (Remote DC/MD/VA)

GovCIO
United States
Workplace: RemoteFull timeUSD 85,000 - 95,000 annuallyFunction: Customer Success & Account ManagementExperience: 5-7 yearsEducation: bachelorsSkills: ["Communication","Organizational skills","Time management","Client relationship management","Problem-solving"]

Own client relationships and sponsored programs for GovCIO Media & Research, acting as a proactive point of contact from kickoff through completion. Manage multiple concurrent projects by coordinating internal timelines, running Trello boards, and ensuring deliverables and approvals stay on track. Provide regular client communications, oversee closing reports, and supervise one account manager, collaborating closely with internal teams and sales to exceed client expectations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
GovCIO
GovCIO
1 week ago

Senior Account Manager (Remote DC/MD/VA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own client relationships and sponsored programs for GovCIO Media & Research, acting as a proactive point of contact from kickoff through completion. Manage multiple concurrent projects by coordinating internal timelines, running Trello boards, and ensuring deliverables and approvals stay on track. Provide regular client communications, oversee closing reports, and supervise one account manager, collaborating closely with internal teams and sales to exceed client expectations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Coordinate project timelines internally with implementation teams and manage Trello boards to meet internal and external deadlines.
  • •Work directly with clients to manage sponsored programs, including setting/meeting deadlines, managing expectations, and delivering closing reports.
  • •Provide customer service from kickoff to completion of projects.
  • •Send external and internal communications on project status, timelines, and deliverable review/approval coordination.
  • •Supervise 1 account manager and coordinate internally to keep all project aspects moving forward.

Pay and Benefits

Salary: USD 85,000 - 95,000 annually

Key Requirements

  • •Bachelor’s degree with 5–7 years of experience, including 2+ years of project management and 1 year working directly with external clients.
  • •Proficiency with Microsoft Office Suite and basic computer skills.
  • •Excellent time management and organizational skills.
  • •Clear communication verbally and in writing; establish rapport with clients.
  • •Customer-service oriented with strong problem-solving and attention to detail; comfortable in a start-up and agile culture.
Experience:5-7 yearsMedia organizationProject managementClient-facingSponsored programs
Education:Bachelor's
Skills:CommunicationOrganizational skillsTime managementClient relationship managementProblem-solving
Languages:English
Tech Stack:TrelloMicrosoft Office Suite

Eligibility

Security Clearance:No Clearance Needed

Company Brief

GovCIO
Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.
Industry: Professional Services
Growth: Established Company
Headquarters: Herndon, United States
WebsiteLinkedIn