Senior CAST Analyst

Aon
United Kingdom
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Continuous improvement","Process improvement","Stakeholder management","Attention to detail","Communication"]

Provide high-quality pension administration support as a technical SME, serving internal and external clients by processing and checking work with strong accuracy. Monitor team activity and coordinate workload against SLAs, producing and analyzing required reports. Identify process issues, implement tool/document changes, maintain knowledge documents aligned to legislation, and support audits while improving processing quality through continuous improvement.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Aon
Aon
21 hours ago

Senior CAST Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide high-quality pension administration support as a technical SME, serving internal and external clients by processing and checking work with strong accuracy. Monitor team activity and coordinate workload against SLAs, producing and analyzing required reports. Identify process issues, implement tool/document changes, maintain knowledge documents aligned to legislation, and support audits while improving processing quality through continuous improvement.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide high-quality internal and external client support as the technical expert, sharing expertise with the team.
  • •Coordinate workload and team activity to meet SLAs by organizing, prioritizing, and allocating work effectively.
  • •Produce and analyze reports for internal and external clients and requirements.
  • •Implement process, tool, and documentation changes needed for effective service delivery and increased processing knowledge.
  • •Participate in internal and external audits and support continuous improvement, sharing best practices and maintaining regulatory/statutory knowledge.

Pay and Benefits

Perks:Paid Leave

Key Requirements

  • •Act as a SME for processes, clients, systems, and tools, performing processing and checking with proficiency.
  • •Monitor team activity and coordinate workload in line with SLAs by organizing, prioritizing, and making workload allocation decisions.
  • •Produce and analyze reports required for internal and external clients and their requirements.
  • •Identify process issues in handled work and drive solutions to implement improvements.
  • •Maintain knowledge documents up to date, incorporating changes to legislation and regulatory/statutory requirements.
Experience:PensionsPension administrationInsurance
Skills:Continuous improvementProcess improvementStakeholder managementAttention to detailCommunication
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor