Administrative Assistant

Bupa
United Kingdom
Workplace: OnsiteFull timeGBP 26,800+ annuallyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Organization","Proactive","Time management"]

Administrative Assistant for Mindplace at Bupa’s Mindplace Chertsey centre. You will manage administrative and receptionist duties, greet customers, handle inquiries by phone and email, maintain a welcoming reception, manage paperwork and appointment packs, coordinate payments and invoices, and support centre operations to ensure excellent service and smooth workflow.

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FursaFursa
Bupa
Bupa
3 months ago

Administrative Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Administrative Assistant for Mindplace at Bupa’s Mindplace Chertsey centre. You will manage administrative and receptionist duties, greet customers, handle inquiries by phone and email, maintain a welcoming reception, manage paperwork and appointment packs, coordinate payments and invoices, and support centre operations to ensure excellent service and smooth workflow.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet and welcome customers and support the customer journey from arrival to checkout.
  • •Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails.
  • •Proactive in maintaining a well presented reception and waiting areas.
  • •Ensuring customer reports are dispatched from centres within the desired time frame, including management of abnormal results.
  • •Ensure all customers have the correct paperwork to support their visit – appointment packs, clinical file preparation and consent forms.

Pay and Benefits

Salary: GBP 26,800 annually
Perks:Health InsurancePensionParental Leave

Key Requirements

  • •Excellent communication skills both written and verbal.
  • •Administrative and reception experience.
  • •Well organised, reliable and have a proactive attitude.
  • •Computer literate.
  • •Knowledge of medical terminology (desirable)
Experience:Healthcare
Skills:CommunicationCustomer serviceOrganizationProactiveTime management
Languages:English

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn