TikTok Shop - Strategy & Operations Manager, Global E-Commerce Resource Management

TikTok
Seattle
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Written communication","Documentation","Analytical thinking","Problem-solving","Stakeholder coordination"]

Lead strategy and operational resource management for TikTok Shop’s Global E-commerce Resource Management team. Build and continuously improve global ROI frameworks with consistent definitions and reporting standards across regions. Perform research and analysis to improve efficiency, prioritization, and capital allocation, and partner with regional leads to implement standards. Produce strategy documents and executive-level materials to drive alignment and decision-making in a fast-paced global environment.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Strategy & Operations Manager, Global E-Commerce Resource Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead strategy and operational resource management for TikTok Shop’s Global E-commerce Resource Management team. Build and continuously improve global ROI frameworks with consistent definitions and reporting standards across regions. Perform research and analysis to improve efficiency, prioritization, and capital allocation, and partner with regional leads to implement standards. Produce strategy documents and executive-level materials to drive alignment and decision-making in a fast-paced global environment.
Location: Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop and continuously improve global ROI frameworks for TikTok Shop, ensuring consistent definitions, methodologies, and reporting standards across regions.
  • •Conduct strategic analysis and research to identify opportunities to improve efficiency, prioritization, and capital allocation.
  • •Partner with regional resource management leads and cross-functional stakeholders to implement global standards and drive operational excellence.
  • •Prepare strategy documents, analytical reports, and executive-level materials to support decision-making and communicate insights to leadership.
  • •Coordinate across global teams to facilitate alignment and drive initiatives from concept through implementation.

Key Requirements

  • •5+ years of experience in strategy, analysis, or finance at leading tech companies, with e-commerce/marketplaces and/or resource management experience preferred.
  • •Familiarity with financial analysis and ROI calculations.
  • •Proven ability to coordinate across regions and stakeholders to drive alignment and execution.
  • •Experience working with leadership and the ability to independently drive initiatives forward.
  • •Strong written communication and documentation skills, including producing clear strategy papers, frameworks, and analytical reports.
Experience:5+ yearsE-commerceMarketplaces
Skills:Written communicationDocumentationAnalytical thinkingProblem-solvingStakeholder coordination

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn