Manager, Airport Ramp Operations (Philadelphia, PA, US)
American Airlines Group
Philadelphia
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Self-motivated","Detail oriented","Team player","Ability to work in a fast-paced environment","Professional judgment in high-stress situations"]Manage day-to-day customer service and airport ramp operations as part of the Hubs and Gateways Team within the Customer Experience Division. Oversee staffing and schedules, monitor on-time performance, and identify areas for improvement to increase operational effectiveness. Enforce company and departmental safety and security procedures, ensure internal audit compliance, and lead employee development, vendor coordination, and grievance hearings while supporting a fast-paced operation.
