Manager, Implementation - Enterprise Select

Samsara
Austin
Workplace: RemoteFull timeUSD 109,480 - 165,600 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Problem-solving","Prioritization","Emotional intelligence"]

Lead the Enterprise Implementation Consultants team within the Enterprise Services organization, deploying Samsara’s connected operations platform for top enterprise accounts. Own high-touch implementation motions spanning hardware installation, software configuration, and system/API integrations. Drive team performance against KPIs and OKRs, manage executive stakeholder relationships and escalations, coach consultants through complex multi-site deployments, and improve processes to increase automation and customer outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsara
Samsara
4 days ago

Manager, Implementation - Enterprise Select

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead the Enterprise Implementation Consultants team within the Enterprise Services organization, deploying Samsara’s connected operations platform for top enterprise accounts. Own high-touch implementation motions spanning hardware installation, software configuration, and system/API integrations. Drive team performance against KPIs and OKRs, manage executive stakeholder relationships and escalations, coach consultants through complex multi-site deployments, and improve processes to increase automation and customer outcomes.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage team performance and deliver results across team KPIs and org-level OKRs.
  • •Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts.
  • •Partner cross-functionally with Sales, Solutions Engineering, Support, and Customer Success to ensure seamless handoffs and protect renewal/expansion opportunities.
  • •Coach consultants through complex, multi-site technical implementations, including hardware deployment logistics and system/API integrations.
  • •Identify and implement process-improvement opportunities to increase automation and systems efficiency gains.

Pay and Benefits

Salary: USD 109,480 - 165,600 annually
Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

  • •4+ years managing a services team supporting complex, multi-stakeholder enterprise deployments.
  • •Experience implementing enterprise (medium/high touch) accounts and/or account management programs; SaaS and/or IoT/hardware implementation preferred.
  • •Experience managing escalations and executive stakeholder relationships on complex, high-value accounts.
  • •Experience with customer success CRM (e.g., Gainsight) and/or PSA tools.
  • •Bachelor’s degree from a 4-year institution.
Experience:4+ yearsSaaSIoTHardwareEnterprise deployments
Education:Bachelor's
Skills:LeadershipCoachingProblem-solvingPrioritizationEmotional intelligence
Certifications:PMP
Languages:English
Tech Stack:GainsightCRMPSAAPISystems integrationHardware installationSoftware configurationKPIsOKRs

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn