Salesforce

4 weeks ago

Customer Success Manager – Tableau

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Customer Success Manager for Tableau drives adoption, value realization, and renewal for high-value Salesforce customers. Acts as trusted advisor, coordinating business and technical needs, delivering Signature deliverables, and guiding stakeholders through adoption, enablement, and strategic planning to maximize ROI of Tableau within Salesforce.

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
•Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
•Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
•Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
•Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityPaid ParentalLearning Budget

Key Requirements

•3+ years of experience in Customer Success, SaaS platform use, or related fields.
•Strong consulting skills with ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
•Possesses industry-relevant expertise and is actively honing skills with an understanding of the broad impact of the industry on the customer’s business.
•Excellent communication skills to articulate technical issues to diverse audiences and translate technical concepts into business terms.
•Actively seeks relevant learning opportunities and mentors to accelerate development.

Experience:3+ yearsSaaSCRM

Skills:CommunicationConsultingStakeholder managementProblem-solvingPresentation

Certifications:Tableau Desktop SpecialistData Analyst

Languages:English

Tech Stack:TableauTableau DesktopTableau CloudTableau PrepSalesforce

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

4 weeks ago

Customer Success Manager – Tableau

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
•Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
•Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
•Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
•Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityPaid ParentalLearning Budget

Key Requirements

•3+ years of experience in Customer Success, SaaS platform use, or related fields.
•Strong consulting skills with ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
•Possesses industry-relevant expertise and is actively honing skills with an understanding of the broad impact of the industry on the customer’s business.
•Excellent communication skills to articulate technical issues to diverse audiences and translate technical concepts into business terms.
•Actively seeks relevant learning opportunities and mentors to accelerate development.

Experience:3+ yearsSaaSCRM

Skills:CommunicationConsultingStakeholder managementProblem-solvingPresentation

Certifications:Tableau Desktop SpecialistData Analyst

Languages:English

Tech Stack:TableauTableau DesktopTableau CloudTableau PrepSalesforce

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor