Inside Sales Coordinator

Universal Forest Products
Georgia, Miami
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Organizational skills","Attention to detail","Multitasking","Independent work"]

Coordinate inside sales activities by maintaining frequent communication with customers and account managers, gathering information, and ensuring customer satisfaction. Manage sales orders from existing customers via email and phone, troubleshooting basic issues and escalating more complex ones. Support accurate data entry and order processing, collaborate with internal teams to deliver international documentation, and contribute to sales program improvements through reporting and correspondence.

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Universal Forest Products
Universal Forest Products
13 hours ago

Inside Sales Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate inside sales activities by maintaining frequent communication with customers and account managers, gathering information, and ensuring customer satisfaction. Manage sales orders from existing customers via email and phone, troubleshooting basic issues and escalating more complex ones. Support accurate data entry and order processing, collaborate with internal teams to deliver international documentation, and contribute to sales program improvements through reporting and correspondence.
Location: Georgia, Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Maintain frequent communication with the customer base and gather information to ensure satisfaction.
  • •Manage sales orders from existing customers via email and phone, ensuring accurate data entry for quotes and orders.
  • •Handle basic customer issues and problems and refer more complex matters to higher-level staff.
  • •Coordinate with account managers to comply with customer requests and solve customer problems, supporting sales program enhancements.
  • •Collaborate across internal teams to deliver international documentation for orders and prepare required reports and correspondence.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysEquityWellness StipendLife InsuranceDisability Insurance

Key Requirements

  • •Minimum high school graduate status.
  • •2+ years of experience, preferably in customer service.
  • •Strong written and verbal communication skills with excellent organizational skills and attention to detail.
  • •Working knowledge of Microsoft applications, including Excel, Word, and Outlook, and proficiency with business-related software.
  • •Spanish speaking required.
Experience:2+ yearsCustomer service
Education:High School
Skills:CommunicationOrganizational skillsAttention to detailMultitaskingIndependent work
Languages:Spanish
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft OutlookEmailPhoneComputerScanner

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn