Client Consultant

Audemars Piguet
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Interpersonal skills","Communication","Customer service","Attention to detail","Collaboration"]

Deliver an exceptional customer experience across the full client journey, from pre-sales through after-sales, while representing the Audemars Piguet brand in the boutique. Contribute to boutique performance by supporting product and brand promotion, applying best practices on the shop floor, and driving service excellence. Take initiative to improve client engagement, maintain presentation and operational standards, and share knowledge to support day-to-day team collaboration.

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Audemars Piguet
Audemars Piguet
1 day ago

Client Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience across the full client journey, from pre-sales through after-sales, while representing the Audemars Piguet brand in the boutique. Contribute to boutique performance by supporting product and brand promotion, applying best practices on the shop floor, and driving service excellence. Take initiative to improve client engagement, maintain presentation and operational standards, and share knowledge to support day-to-day team collaboration.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Deliver an outstanding customer experience throughout the entire client journey, from pre-sales to after-sales.
  • •Contribute actively to boutique performance and ensure strong brand representation.
  • •Support product and brand promotion by executing assigned actions within defined timelines and objectives.
  • •Apply best practices on the shop floor and contribute to service excellence.
  • •Take initiatives to enhance boutique performance and client engagement, maintain high presentation and operational standards, and share knowledge with the team.

Key Requirements

  • •Minimum of 5 years of experience in luxury retail or hospitality.
  • •Excellent interpersonal and communication skills.
  • •Strong customer service orientation with a high level of attention to detail.
  • •Positive, proactive and solution-oriented mindset.
  • •Ability to take ownership and actively contribute to a collaborative team environment in a fast-paced setting.
Experience:5+ yearsLuxury retailHospitality
Skills:Interpersonal skillsCommunicationCustomer serviceAttention to detailCollaboration
Languages:English

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn