Home Mortgage QA/QC Senior Analyst

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Attention to detail","Accuracy","Organizational skills","Interpersonal skills","Analytical thinking"]

Ensure Private Bank Home Lending meets credit policy, guidelines, and regulations by re-underwriting and reviewing monthly QA/QC loan selections. Validate conditions, confirm appraisal soundness, and review legal documents for accuracy. Conduct targeted assurance reviews and alternate between pre-funding and post-closing quality checks. Meet daily production and service-level goals with high accuracy, escalating issues to management and completing required compliance training quarterly.

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FursaFursa
Citizens Bank
Citizens Bank
2 days ago

Home Mortgage QA/QC Senior Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Ensure Private Bank Home Lending meets credit policy, guidelines, and regulations by re-underwriting and reviewing monthly QA/QC loan selections. Validate conditions, confirm appraisal soundness, and review legal documents for accuracy. Conduct targeted assurance reviews and alternate between pre-funding and post-closing quality checks. Meet daily production and service-level goals with high accuracy, escalating issues to management and completing required compliance training quarterly.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Re-underwrite and review assigned QA/QC loans within established production goals and service-level expectations.
  • •Determine whether all conditions were input correctly and satisfied, and ensure mortgage product guidelines are met.
  • •Review appraisals for soundness and determine when an appraisal review is warranted.
  • •Review legal documents for accuracy and perform periodic targeted assurance reviews.
  • •Escalate issues to management immediately while maintaining confidentiality and adherence to regulatory requirements, SOPs, and training deadlines.

Key Requirements

  • •7+ years underwriting experience with in-depth knowledge of manual underwriting guidelines.
  • •Advanced knowledge underwriting high/ultra-high net worth borrowers, including analysis of multiple businesses and large real estate portfolios.
  • •Sound knowledge of consumer mortgage lending process and workflow through post-closing.
  • •Strong oral and written communication plus organizational, interpersonal, analytical, and critical thinking skills.
  • •Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and database applications; experience with ACES, Empower, and/or Encompass is a plus.
Experience:Mortgage lendingHome lendingUnderwritingQuality assurance
Education:High School in High School Graduate/GED
Skills:Attention to detailAccuracyOrganizational skillsInterpersonal skillsAnalytical thinking
Languages:English
Tech Stack:Microsoft OfficeMS WordExcelPowerPointOutlookDatabase applicationsACESEmpowerEncompass

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website