Sales Support Associate III

Tapestry
Austin
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesSkills: ["Customer service","Communication","Multitasking","Attention to detail","Organizational skills"]

Provide warm, professional service at the cash wrap and across the sales floor, operating POS accurately and maintaining a clean, well-organized environment. Support customer needs with personalized assistance, product recommendations, and gift card promotion while capturing customer information where allowed. Ensure smooth product flow by receiving shipments/transfers, managing inventory levels, replenishing and executing visual merchandising updates, and following Loss Prevention guidelines.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide warm, professional service at the cash wrap and across the sales floor, operating POS accurately and maintaining a clean, well-organized environment. Support customer needs with personalized assistance, product recommendations, and gift card promotion while capturing customer information where allowed. Ensure smooth product flow by receiving shipments/transfers, managing inventory levels, replenishing and executing visual merchandising updates, and following Loss Prevention guidelines.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (e.g., cashier/stock or sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and marketplace competition.
  • •Working knowledge of cash register systems and basic computer skills, including POS/iPad/laptop use.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Ability to work a flexible schedule, including nights, weekends, and high-traffic retail days.
Experience:RetailLuxury retail
Skills:Customer serviceCommunicationMultitaskingAttention to detailOrganizational skills
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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