Box Office Ticket Seller - Paradise Rock Club

Live Nation Entertainment
Boston
Workplace: OnsitePart timeUSD 16 - 20 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Attention to detail","Multitasking","Problem-solving","Tolerance"]

Handle box office operations for Paradise Rock Club, ensuring accurate cash handling and daily/nightly ticket reconciliations while following pricing and ticket inventory procedures. Provide prompt, courteous customer service in person and by phone, manage Will Call and Guest List operations, and troubleshoot night-of-show issues. Run daily Ticketmaster host system tasks, maintain phone menus and event calendars, support ADA requirements, and keep required box office documentation up to date.

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Live Nation Entertainment
Live Nation Entertainment
1 month ago

Box Office Ticket Seller - Paradise Rock Club

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Handle box office operations for Paradise Rock Club, ensuring accurate cash handling and daily/nightly ticket reconciliations while following pricing and ticket inventory procedures. Provide prompt, courteous customer service in person and by phone, manage Will Call and Guest List operations, and troubleshoot night-of-show issues. Run daily Ticketmaster host system tasks, maintain phone menus and event calendars, support ADA requirements, and keep required box office documentation up to date.
Location: Boston
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Ensure compliance with clubs and theaters cash handling policies and procedures.
  • •Balance and reconcile daily/nightly ticket sales; assist with cash drawer and ticket stock reconciliation.
  • •Provide prompt, courteous, knowledgeable customer service in person and over the phone.
  • •Facilitate night-of-show Will Call and Guest List operations and troubleshoot transfers, barcodes, and account issues.
  • •Perform daily operations on the Ticketmaster host system, including shift opening/closing, phone menu/calendar maintenance, and ADA-related support.

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

  • •Knowledge of cash handling.
  • •Knowledge of phone and in-person customer service.
  • •Entry-level knowledge of Microsoft applications (Outlook, PowerPoint, Excel).
  • •Flexible schedule (days/nights, weekends and holidays).
  • •High school diploma.
Experience:Live entertainment
Education:High School
Skills:Customer serviceAttention to detailMultitaskingProblem-solvingTolerance
Tech Stack:Ticketmaster host systemOutlookPowerPointExcelSpreadsheetsPhone system

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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