Showroom Supervisor

Syarah
Riyadh
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Leadership","Coaching","Negotiation","Customer service","Problem-solving"]

Lead showroom sales operations to drive performance and deliver an exceptional customer experience. Supervise and coach Sales Officers, set and track daily/monthly sales targets against KPIs, monitor pipeline and conversions, and handle complex inquiries, negotiations, complaints, and escalations. Ensure customers receive clear guidance on vehicle features, financing, and the purchasing process, while maintaining accurate documentation, supporting inspections/test drives, and coordinating with internal teams to complete sales procedures.

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FursaFursa
Syarah
Syarah
3 days ago

Showroom Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead showroom sales operations to drive performance and deliver an exceptional customer experience. Supervise and coach Sales Officers, set and track daily/monthly sales targets against KPIs, monitor pipeline and conversions, and handle complex inquiries, negotiations, complaints, and escalations. Ensure customers receive clear guidance on vehicle features, financing, and the purchasing process, while maintaining accurate documentation, supporting inspections/test drives, and coordinating with internal teams to complete sales procedures.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Supervise and manage daily showroom activities for smooth operations.
  • •Set daily and monthly sales targets and monitor performance against KPIs.
  • •Coach and motivate Sales Officers to achieve individual and team targets.
  • •Monitor customer traffic, leads, follow-ups, conversions, and the sales pipeline; track and progress pending deals.
  • •Ensure professional customer experience and compliance with showroom procedures, including documentation accuracy, inspections, and test-drive safety requirements.

Key Requirements

  • •3–5 years of sales experience, preferably in the automotive industry, with supervisory/team-lead experience preferred.
  • •Ability to lead, motivate, and manage a sales team.
  • •Strong knowledge of automotive sales, vehicle specifications, pricing, and the car-buying process.
  • •Strong negotiation, persuasion, and closing skills.
  • •Proficiency in English and strong computer skills (Microsoft Office).
Experience:3-5 yearsAutomotive
Skills:LeadershipCoachingNegotiationCustomer serviceProblem-solving
Languages:English
Tech Stack:Microsoft Office

Company Brief

Syarah
Operates an Indonesian online car marketplace and mobility platform that connects buyers, sellers, and dealers while offering vehicle listings, financing options, and services to simplify buying and selling cars across the country.
Industry: Online Marketplaces
Headquarters: Jakarta, Indonesia
Website