Delivery Associate (Travel)

Amadeus
Philippines
Workplace: HybridFull timeFunction: Transportation & Fleet OperationsExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Analytical skills","Project management"]

Join the Implementation Products & Services (IMP) organization to support large-scale deployments and migrations of Amadeus products for Airlines, Travel Agencies, and others. You’ll configure products, manage high volumes of requests, adhere to guidelines, and collaborate across teams to improve efficiency and deliver high-quality service in a hybrid, on-site at BGC, Taguig setup.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Amadeus
Amadeus
6 months ago

Delivery Associate (Travel)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Join the Implementation Products & Services (IMP) organization to support large-scale deployments and migrations of Amadeus products for Airlines, Travel Agencies, and others. You’ll configure products, manage high volumes of requests, adhere to guidelines, and collaborate across teams to improve efficiency and deliver high-quality service in a hybrid, on-site at BGC, Taguig setup.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Manage Basic services part of Core Implementation Services catalog requests in the expected, in accordance with implementation guidelines, expected level of quality and respect of the defined delivery time
  • •Prioritize requests based on urgency and importance and ensure that service level agreements are managed
  • •Master the different tools required for the execution of the activities : GOT for orders reception, Maestro for the execution
  • •Works autonomously within defined processes and procedures or methodologies, takes standard decisions.
  • •Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.
  • •Escalate complex implementation issues to senior team members or project leads as needed.

Key Requirements

  • •Bachelor’s Degree in IT or Computer Engineering; Tourism or relevant work experience.
  • •At least 2–3 years of hands-on experience in IT or implementation roles directly related to the travel industry.
  • •Experience in using ServiceNow and Salesforce.
  • •Knowledge on Amadeus products and solutions and of the travel industry is an advantage.
  • •Knowledge in Global Distribution System.
Experience:2-3 yearsTravel industryITImplementation
Education:Bachelor's
Skills:CommunicationProblem-solvingAnalytical skillsProject management
Tech Stack:ServiceNowSalesforceGOTMaestroGlobal Distribution System

Company Brief

Amadeus
Provides technology solutions for the global travel industry, including reservation systems, distribution, airline IT, hospitality, and data-driven services to travel providers, agencies, and OTAs to manage bookings and operations.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Madrid, Spain
Founded: 1987
WebsiteLinkedIn