[Closed] Front of House Manager at Kerzer International (Dubai)

This position is no longer accepting applications.

Kerzer International

4 months ago

Front of House Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Closed

Job Summary

Front of House Manager to lead and elevate guest experience at One&Only The Palm in Dubai, overseeing daily Front of House operations, training, and revenue-focused initiatives. The role emphasizes leadership across the reception and guest services, ensuring high hospitality standards, smooth lobby flow, and proactive problem-solving in a luxury resort setting.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Adhere to all Resort rules and regulations as per Service Standard Policies and procedures.
•Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
•Ensure the reception team work with a sale focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue.
•Ensure all team members are aware of all room revenue targets and are kept informed of performance results.
•Provide services that are above and beyond for customer satisfaction and retention.

Key Requirements

•Bachelor's degree in hospitality, Hotel Management, Tourism, or Business
•Minimum 2-3 years as Manager in Front Office operations
•Experience in 5-star luxury hotels or resorts
•Strong leadership and team management
•Knowledge of PMS systems (e.g., Opera)

Experience:HospitalityLuxury hotelsResort

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingCustomer serviceTeam management

Tech Stack:OperaPMS

Company Brief

Kerzer International

Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn

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This position is no longer accepting applications.

Kerzer International

4 months ago

Front of House Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Closed

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Adhere to all Resort rules and regulations as per Service Standard Policies and procedures.
•Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
•Ensure the reception team work with a sale focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue.
•Ensure all team members are aware of all room revenue targets and are kept informed of performance results.
•Provide services that are above and beyond for customer satisfaction and retention.

Key Requirements

•Bachelor's degree in hospitality, Hotel Management, Tourism, or Business
•Minimum 2-3 years as Manager in Front Office operations
•Experience in 5-star luxury hotels or resorts
•Strong leadership and team management
•Knowledge of PMS systems (e.g., Opera)

Experience:HospitalityLuxury hotelsResort

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingCustomer serviceTeam management

Tech Stack:OperaPMS

Company Brief

Kerzer International

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn