Test Center Administrator (PT)

Prometric
United States
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Teamwork","Urgency handling"]

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and maintaining exam-integrity standards. Monitor candidates throughout computer-based exams, perform required security checks, and resolve or escalate candidate issues with urgency. Maintain a secure environment and test materials, support smooth operations across site hours, and follow test center policies and reporting procedures.

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Prometric
Prometric
2 months ago

Test Center Administrator (PT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 days agoStatus: Live

Job Summary

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and maintaining exam-integrity standards. Monitor candidates throughout computer-based exams, perform required security checks, and resolve or escalate candidate issues with urgency. Maintain a secure environment and test materials, support smooth operations across site hours, and follow test center policies and reporting procedures.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform required security checks, including the use of wands.
  • •Continuously monitor candidates during exams and ensure a fair testing experience.
  • •Report and/or resolve candidate issues and occurrences outside company guidelines, while maintaining a secure environment and materials.

Pay and Benefits

Perks:Paid HolidaysPaid TrainingSick Time401kEmployee AssistanceVisionFsaPaid LeaveLegal

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •1+ year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Must be 18 years of age to qualify.
  • •Communicate professionally and effectively with candidates and coworkers.
  • •Comfortable writing detailed, accurate reports and correspondence while multitasking.
Experience:1+ yearsCustomer service
Education:High School
Skills:Professional communicationReport writingMultitaskingTeamworkUrgency handling
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorer-web browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn