Key Account Manager
Affirm
Canada
Workplace: RemoteFull timeUSD 140,000 - 215,000 annuallyFunction: Customer Success & Account ManagementExperience: 7+ yearsSkills: ["Customer relationship management","Cross-functional collaboration","Communication","Analytical thinking","Negotiation"]Own and grow Affirm’s largest Canadian merchant relationships, driving long-term strategy across multiple business units. Build sophisticated multi-year account plans and roadmaps spanning product integrations, co-marketing, and go-to-market expansions. Lead complex negotiations covering contracts, pricing, renewals, and growth opportunities. Partner across Product, Technical, Credit, Analytics, Marketing, Risk, and more to deliver KPIs while monitoring customer health for satisfaction and retention.

