Client Solutions Manager- Global Business Solutions - Arabic Speaking - Dubai

TikTok
Dubai
Full timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Client service","Project management","Organizational skills","Analytical skills","Data analysis","Troubleshooting"]

Own and grow post-sale relationships with advertisers across the MENA region by partnering with internal teams to ensure smooth campaign execution. Monitor and analyze campaign performance to deliver data-driven insights, improve results, and shape advertising strategy through marketplace feedback. Troubleshoot client issues with product and engineering teams, support upsells and renewals, and collaborate with sales on pre-sale research and pitch.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager- Global Business Solutions - Arabic Speaking - Dubai

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and grow post-sale relationships with advertisers across the MENA region by partnering with internal teams to ensure smooth campaign execution. Monitor and analyze campaign performance to deliver data-driven insights, improve results, and shape advertising strategy through marketplace feedback. Troubleshoot client issues with product and engineering teams, support upsells and renewals, and collaborate with sales on pre-sale research and pitch.
Location: Dubai
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage and grow post-sale client relationships with advertisers of all sizes.
  • •Coordinate with ad ops, product, and R&D teams to ensure successful campaign execution.
  • •Guide internal teams on inventory allocation and support campaign setup, optimization, and performance monitoring.
  • •Investigate and work with product and engineering teams to troubleshoot client issues during campaigns.
  • •Conduct regular business reviews and partner with the sales team on research, pitches, upsells, renewals, and campaign reactivations.
Travel: Medium travel

Key Requirements

  • •High oral and written fluency in Arabic and English for direct client communication across the MENA market.
  • •At least 3 years of experience in account management/client services roles in digital marketing, with agency experience as a plus.
  • •Experience managing performance advertisers and understanding their challenges.
  • •Ability to analyze campaign performance data, identify insights, and assess results.
  • •Proactive attitude with excellent project management, organizational, and analytical skills.
Experience:3+ yearsDigital marketingAgency experience
Skills:Client serviceProject managementOrganizational skillsAnalytical skillsData analysisTroubleshooting
Languages:ArabicEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn