Product Operations Specialist

Fever Up
Melbourne
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2+ yearsSkills: ["Communication","Interpersonal skills","Multitasking","Problem-solving","Attention to detail"]

Own marketplace back-office operations by managing and maintaining experiences across internal and external ticketing and distribution platforms. Perform daily monitoring to ensure published experiences are correctly set up and running smoothly, coordinate with cross-functional teams to support launches and process improvements, and oversee day-to-day external partner API integration performance. Use reporting and weekly team alignment to track operational priorities and issues, keeping marketplace operations continuous and reliable.

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FursaFursa
Fever Up
Fever Up
3 days ago

Product Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own marketplace back-office operations by managing and maintaining experiences across internal and external ticketing and distribution platforms. Perform daily monitoring to ensure published experiences are correctly set up and running smoothly, coordinate with cross-functional teams to support launches and process improvements, and oversee day-to-day external partner API integration performance. Use reporting and weekly team alignment to track operational priorities and issues, keeping marketplace operations continuous and reliable.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Manage, configure, monitor, and maintain experiences across internal and external ticketing and distribution platforms.
  • •Conduct daily checks of published experiences to ensure correct setup, performance, and smooth operation.
  • •Coordinate with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office configuration and launches.
  • •Oversee the day-to-day performance of external partner API integrations and coordinate fixes with technical teams and partners.
  • •Participate in weekly meetings to align priorities, report operational issues, and support marketplace operations continuity.

Pay and Benefits

Perks:Health InsuranceSuperannuationRemote Work

Key Requirements

  • •2+ years of experience in similar roles.
  • •Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.
  • •High level of English (required).
  • •Strong problem-solving and quick-reaction skills, with the ability to handle pressure and high-demand peaks.
  • •Strong command of Microsoft Office and ability to quickly learn new tools (including SQL, dashboards, and internal systems).
Experience:2+ yearsLive entertainmentMarketplace operations
Skills:CommunicationInterpersonal skillsMultitaskingProblem-solvingAttention to detail
Languages:English
Tech Stack:Microsoft OfficeSQLDashboardsAPI integrationsTicketing platformsDistribution platforms

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn